This Privacy Policy describes how MicelyTech LLC ("MicelyTech," "we," "us," or "our") collects, uses, and discloses information in connection with your access to and use of our website, located at https://micelytech.com (the "Site"), and our related services, including our Agentic Retrieval Framework (ARF) and products like KnowYourRights.ai.
1. Information We Collect
We collect different types of information about you for various purposes to provide and improve our services.
A. Information You Voluntarily Provide
We collect information that you voluntarily provide to us when you:
- Contact Us: Via contact forms, email, or other communication methods. This may include your name, email address, phone number, company name, and the content of your message.
- Subscribe to Newsletters or Marketing Communications: Including your email address and preferences.
- Apply for a Job: Through our careers page, which may include your resume, cover letter, and contact information.
B. Information We Collect Automatically (Usage Data)
When you access or use the Site, we may automatically collect certain information about your device and usage, including:
- Device Information: IP address, browser type, operating system, and unique device identifiers.
- Usage Details: Pages you view, the time and date of your visit, the time spent on those pages, and other diagnostic data.
- Tracking Technologies: We use cookies, web beacons, and other tracking technologies to monitor the activity on our Site and store certain information.
C. Client and Product Data (ARF and KnowYourRights.ai)
For data handled by our core products, such as our ARF (Agentic Retrieval Framework), the privacy and security measures are primarily governed by the specific contractual agreements (e.g., Service Agreements, Data Processing Addendums) with our enterprise clients.
- Data Control: MicelyTech emphasizes Private & Secure deployments. For on-premise or hybrid deployments, the client retains control over their data, and MicelyTech typically does not access or store the client's proprietary data that is processed by the ARF engine.
- Data Processed: Data processed through ARF or KnowYourRights.ai is done to deliver domain-specific answers, not for our own commercial purposes or marketing, outside of product maintenance and improvement as defined in client contracts.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain the Site: Including monitoring the usage of our Site.
- To Communicate with You: To respond to your inquiries, questions, and requests, and to send you information, updates, and support messages.
- For Marketing and Promotion: To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about, unless you have opted not to receive such information.
- For Business Operations: To perform data analysis, identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Site, products, and services.
- For Security: To detect, prevent, and address technical issues, fraud, and illegal activities.
- To Fulfill Contractual Obligations: To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
3. Disclosure of Your Information
We may disclose your personal information in the following situations:
- With Service Providers: We may share your information with trusted third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, data analysis, marketing assistance, and customer service.
- For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- For Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of MicelyTech LLC, (iii) prevent or investigate possible wrongdoing in connection with the Site, or (iv) protect the personal safety of users of the Site or the public.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
4. Security of Your Data
The security of your data is important to us. We implement and maintain a variety of security measures to ensure the integrity and security of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location and jurisdiction, you may have certain rights regarding your personal information, including:
- The right to access—You have the right to request copies of your personal data.
- The right to rectification—You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to object to processing—You have the right to object to our processing of your personal data.
To exercise any of these rights, please contact us using the contact details provided below.
6. Links to Other Websites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
- By email: contact@micelytech.com
- By mail: MicelyTech LLC, 455 Market St Ste 1940 PMB 159760, San Francisco, California 94105
